Frequently Asked Questions

In an attempt to expedite your search for answers we've compiled a brief list of frequently asked questions below.

Website Design & Development F.A.Q.s

Personal Computer Support F.A.Q.s

What areas in Florida do you service?

We are headquartered in Naples, Florida. For on-site computer support or computer repair we service the following counties: Collier County and Lee County. Not sure if you are within range? Simply give us a call at (239) 961-8285 or drop us an e-mail to find out.

What are your business hours?

We are flexible with our after hours availability with prior notification. For the sake of establishing a definitive schedule we like to keep business hours between 8:00 am and 5:00 pm, Monday through Friday.

What is your hourly rate?

Our hourly rate for on-site computer support or on-site computer repair is $80. See our computer repair guarantee!

What types of computers do you work on?

We service the following personal computer operating systems: Windows, Mac OS, Linux, including tablets, Droids, smart phones, and many other types of devices. If you have a technology device that we have not listed, simply give us a call at (239) 961-8285 or send us an e-mail to see if we support it. Chances are we do.

What forms of payment do you accept?

Upon completion of a repair or service we will provide you with an invoice. This invoice is to be paid at the time service is rendered and we accept cash and personal checks.

Do you offer any guarantees?

Yes! If we "fix" your computer yet the problem persists, then we will not charge you.

I think my computer is infected. What should I do?

Does your internet browser automatically redirect you? Are unwanted pop-up ads constantly displaying even when not surfing the web? What about software warning you that if you don't pay them your computer will remain infected? All these and similar types of issues may be related to malicious software that has infected your computer. It is recommended that you turn off your computer and contact us directly at (239) 961-8285 to confirm that it is a malicious infection of some sort. If it is not, then we just saved you some money. You are welcome!

Why is my computer running so slow?

Two possible reasons, one is that you have too many unwanted applications running or it is infected with malicious software. Also, if you have recently used a faster personal computer and have become accustomed to it. Sounds crazy but try driving an 8 cylinder car for a while and then jump into a 4 cylinder.

How long does it typically take for computer repair?

We pride ourselves in being able to resolve most issues within a few minutes. Our ability to correctly diagnose the issue the first time allows us to provide accurate quotes on repair costs to determine if simply purchasing a newer computer would be more economical than repairing. We focus on what solution would benefit you most, always!

How did you learn all this computer stuff?

Simple, many years without a girlfriend. Now I am happily married but still keep up with the ever evolving technology sector.

What areas of the country do you do work for?

We design, develop and host websites throughout the world. Some as far as Hawaii (example: The Unit 470 Bridge Club). Thanks to current telecommunication technologies, location is just another variable. Though nothing beats the pleasure of face to face meetings; we have no issue using Skype, for example, to discuss your website project or idea.

What types of websites do you undertake?

No website project is too big or too small! Our experienced team is adept at creating and supporting all types and sizes of business websites and personal websites. From small, mid-level and enterprise level websites to blog management and piecemeal work. Give us a call at (239) 961-8285 or drop us an e-mail at your convenience to setup a day and time for us to review your existing website or idea.

What are your prices for website design?

A professional website design project may range anywhere from $80 to $300 or more. A more accurate website quote will be provided during or after our initial website consultation. Provide us with an opportunity to submit a quote on your website project and you will not be disappointed. See our prices on website development.

What are your prices for website development?

Our professional website development rates are dependent on the scope of the desired website project. You may expect prices ranging anywhere from $80 to multiple thousands, again depending on entire scope of the website project. We can provide you or your organization with a more accurate website development quote after our initial website consultation.

What are your prices for website hosting?

Our professional website hosting rates vary from $5 per month on up depending on the scope of your website. We also offer combined website hosting and website maintenance packages. Making your online presence more convenient with prompt service and affordable with low monthly rates. Give us a call at (239) 961-8285 or drop us an e-mail for a quote.

Can you revamp or redesign my existing website?

Absolutely! If you want to take your existing website to the next level with a website revamp or complete website redesign we will get it done. Our talented staff and experienced team leaders will provide you with options that fit your objectives, time frame and budget. We begin by creating mock-up examples of the new website design, keeping your existing content in place. We will even integrate your existing website content once the new website design is accepted to go live. Go LIVE with us!

How long do website designs typically take?

Website designs are a two person process. We set the stage and then we work together with you or your team to create the desired branded design. Some clients prefer we just take the creative wheel, and we are more than happy to do that.

How long does it take to build a website?

Website development turnaround times depend entirely on the scope of the website project. However, a simple informational website may take only a few hours. A typical business informational website of around 5 pages (Home, Products, Services, About, Contact with interactive Google locational map) may take a few days to a week not including any desired changes. Then we have our eCommerce and business content management systems which may take up to a month. Planning is everything so we would be more then happy to sit with you and lay it all out prior to starting on any website design or development project.

How did you learn to interpret website code?

After many failed attempts at creating a robotic girlfriend the only thing you get is a really good grasp of coding techniques.

Back to Top