How to Fix Something went wrong but you can try again. MSA Message

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While completing the Windows 10 installation process or resetting your PC you may encounter an error informing you that “Something went wrong but you can try again. MSA” with a “Try again” button. Microsoft has confirmed this issue and has scheduled a fix in an upcoming release. The issue seems to affect PCs that connect to the Internet for the first time or the ones on which new Windows 10 installs haven’t previously connected during Out-of-Box Experience (OOBE).



To get past the “Something went wrong but you can try again. MSA” error from appearing during the Windows installation or device reset you can try the following procedure.

  1. On your keyboard press and hold down the “Ctrl” + “Alt” + “Delete” keys which should bring you to a blue screen and menu.
  2. In the lower right corner of the screen, select the “Power” button which is the circle with the vertical line in the center.
  3. Select “Restart“.

If you have applications or documents open and don’t want to lose your work try the following:

  1. Select Ctrl+Shift+F10 on the keyboard once.
  2. Select Ctrl+Shift+Esc on the keyboard to open Task Manager. If you do not see Task Manager open, repeat step 1.
  3. If you do not see the Details tab, select More Details in the lower left.
  4. Select the Details tab.
  5. Find the wwahost.exe process. Right-click or long-press on that process and select End task from the context menu.
  6. You’ll want to then save and restart your PC.



The purpose of this article was to help you get past the “Something went wrong but you can try again. MSA” error on your Windows 10 PC. Let me know whether or not this solution was helpful to you.

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