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Allow Avanan to Email from Client Domain

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Are your client email Restore requests are being sent to your spam folder? Chances are their domain DNS SPF record needs to be updated.

Because Avanan inserts itself into the outbound mail flow to handle these requests, those Restore request emails originate from Avanan’s cloud IPs instead of your client’s primary mail server (like Microsoft 365 or Google Workspace).

If the client’s DNS doesn’t explicitly authorize Avanan, receiving servers will flag it as an SPF failure, thus sending the Restore request email to spam.

 

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Whitelist, Allowlist Email or Domain in Apple Mail App

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To allow list a domain or email address in the Apple Mail app, you can create a rule to ensure emails from a specific domain  or email goes directly to your inbox.

 

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PDF File Name Issue, Fixing Cryptic File Names

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Have you ever found yourself trying to make sense of PDF files with names that resemble a cryptic code more than anything meaningful? You’re not alone.

A recent encounter with a client highlighted a common frustration many face: PDFs downloaded from email attachments that retain long, random strings of alphanumeric characters as their titles, even after being renamed.

This article covers this common PDF document saving issue and provides a streamlined solution to save PDF document’s with their actual titles.

 

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Help My Email Account was Hacked

What do I do if my Email Account was Hacked?

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If your email account has been hacked, you must act quickly to regain control and prevent further issues.

Here are some steps you can take:

 

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Email Protection using SPF, DKIM, DMARC

Email Protection using SPF, DKIM, DMARC

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Tired of having your emails go into client junk / spam folders? You can increase the deliverability of your emails while protecting your brand and clients using free tools to create SPF, DKIM and DMARC records. With these free records in place, you can help block phishing, ransomware, and spam messages.

Email service providers like Gmail and Office 365 are increasingly sending unauthenticated emails to spam or rejecting them outright. This article will show you how to add an SPF, DKIM and DMARC record to your domain to help prevent this while keeping most malicious actors out. Note, this article is only intended for my personal use and comes with no guarantee of any kind.

However, be aware of the security risks involved with DMARC.

 

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Changing Microsoft Outlook OST File Location

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Changing the location of a Microsoft Outlook Exchange offline cache data file, those ending with a file extension of “.OST”,  is not as straight forward as changing the file location of an Outlook “.PST” file. However, it is possible and this article will cover how to do so.

 

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Can’t Print Outlook.com Emails with Google Chrome Browser

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Recently had a client who was unable to print individual emails from their online Outlook.com account when using their Google Chrome browser.

I was able to resolve their printing of individual Outlook.com emails on Chrome by simply disabling a browser Add-on Extension (in our case Grammarly).

In this article I cover other potential solutions that may assist you with resolving your inability to print individual Outlook.com emails from your Google Chrome web browser.

 

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How to Email Large Files with Gmail, Google Drive

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Google’s Gmail email file attachment limit is 25MB. If your email file attachment exceeds 25MB, it will be uploaded to your Google Drive and linked to from within the email.

Assuming your Google Drive is empty, you can upload an attachment that is nearly 15GB! That’s Gigabytes in case you missed it.

Upon sending your email you are prompted to select your sharing preferences. Note that you can also use your Google Drive account to send file attachments that are under the 25MB attachment file size limit. This can be handy in case you want to share the same file with multiple contacts.

 

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How to Whitelist a Contact in Gmail

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In this article I cover how to whitelist an email contact or entire domain within Gmail. This is accomplished by creating a Gmail filter under the “Filters and Blocked Addresses” available under “Settings“.

Google Gmail’s Spam detection feature works very well but sometimes requires a bit of fine tuning. For example, if you keep having messages from a particular sender delivered to your Spam folder you can create a filter to “Never send it to Spam” again. This effectively is an email whitelist feature within Gmail but is achieved by creating email filters.

Within your Gmail account, click on the gear icon located at the top right corner of your screen which will open your Gmail Settings.

 

Gmail Settings Icon

 

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